What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notifications

    Asked by wkibler on July 14, 2015 at 12:45 PM

    I wish to make sure email notifications are being sent to the right email address. When i select "Test Notifier" the email is sent to a different address and not the intended recipient. 

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    Answered by Sammy on July 14, 2015 at 01:49 PM

    When you use the 'Test Notifier' the email is sent to the account's defaults email address, to confirm that the email are being sent to the addresses specified in the notifier you need to test by submitting data using the form.

    Please let us know if you need further clarification

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    Answered by wkibler on July 14, 2015 at 02:15 PM

    Inconvenient for longer forms that have a lot of required fields. But good to know. Thanks.