What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I do to open "thanks" page in a blank window?

    Asked by stosun on September 13, 2010 at 05:52 AM

    After submission, I would like to show "thanks" message in a different blank page. So I don't lose my customer from my web page. I think, I have to add a  sentence into full  code, but I don't know where I must insert it. Thanks at advance for your cooperation.

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    JotForm Founder

    Answered by aytekin on September 14, 2010 at 02:59 AM

    We do not support that because it is a big usability problem. When you leave a filled form open on a web page and open the thank you page the users are confused. They  think their forms never submitted.

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    Answered by stosun on September 14, 2010 at 04:05 AM

    Thanks for your quick reply.