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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Edit Submission: Submissions not showing

    Asked by ICFforms on July 15, 2015 at 09:25 AM


    I understand that your were down for a little bit, however, when we go into any of the forms that we have to edit a submission to put in a status, it is a completely blank form and doesn't show any of the clients responses or any of our hidden status fields.


    Thank you,

    Emily - ICF

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    Answered by Boris on July 15, 2015 at 10:12 AM

    Thank you for letting us know, Emily.

    Your report has been forwarded to our developers, and we will let you know through this thread as soon as we have any more information regarding the issue, or if it is fixed. Thank you for your understanding and patience.

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    Answered by Ben on July 15, 2015 at 11:52 AM

    You should be able to edit the submissions as before Emily. Our developers have updated us that all issues should be resolved at this time, but if you are having any do let us know.

    We will also help you with your other thread, so in regards to that issue, please reply on that thread: http://www.jotform.com/answers/604015

    Thank you.