What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem exporting PDF

    Asked by nickfarrar on July 15, 2015 at 11:27 AM


    Hope you're well. I'm a new user and interested in exporting forms to pdf. I am having problems exporting anything (forms I have made or your standard forms from templates with no editing). Each time I get an Access Denied message (see attached screenshot).

    Do you have ay ideas what I am doing wrong?

    Many thanks,


    Page URL:

  • Profile Image

    Answered by KadeJM on July 15, 2015 at 12:53 PM

    To my understanding you are having trouble exporting as pdf.

    It seems that you are referring to Exporting your Form as a PDF?

    This has now been fixed.

    Can you please try it again and let us know if it's working for you?