- SamAsked on July 15, 2015 at 11:34 AM
My business is using Jotform and our users are having issues with uploading videos from iPhone on Chrome. I've taken a screenshot of the screen below. The upload of video works fine on Safari on iPhone and fine on Chrome desktop.
Are you able to help please?
- JotForm DeveloperomurAnswered on July 15, 2015 at 12:41 PM
I think iOS will not allow native file uploads from the browser.
Maybe thats the case.
Are you able to "select" any files?
- SamAnswered on July 15, 2015 at 12:44 PM
Not ideal, and no work arounds I assume?
I'm able to go into the phone's camera reel, select the video. Once I return to the screen, it comes up with the screenshot as shown.
- JotForm SupportBJoannaAnswered on July 15, 2015 at 02:34 PM
It seem that this problem is related to Chrome on iOS.
I can only suggests you to use different browser.
Feel free to contact us if you have any other questions.