What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is a Private Key, and why won't it go away?

    Asked by marbethd on July 15, 2015 at 01:17 PM

    When I try to view submissions on my forms, it starts the 'Private Key Wizard' with no other explanation. Can you explain, please?

    Page URL:
    N/A

    and won't a My Forms Submissions view submissions TRY
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    JotForm Support Manager

    Answered by Jeanette on July 15, 2015 at 02:05 PM

    We are truly about this. This issue is now fixed.