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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    TV3 Contact form

    Asked by medfordtv3 on December 05, 2011 at 06:15 PM

     

    Below is the message I have been getting for our contact form.Temporarily Unavailable
    We are currently experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience. 
    Page URL:
    http://tv3medford.org/Contacts.html

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    Answered by fxr on December 05, 2011 at 07:20 PM

    I dont see any form embedded in that page.

    If you have just removed it, what was the embed code you used?

     

    Thanks. 

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    Answered by medfordtv3 on December 05, 2011 at 07:40 PM
    New response receivedI did remove it. It was an Iframe
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    Answered by fxr on December 05, 2011 at 07:44 PM

    What was the exact code, do you remember?

    We very occasionally see very high traffic that causes messages like this to be displayed, but they are usually resolved very quickly i.e within a couple of minutes. 

    How long did it last for? I havent noticed anyone else reporting similar issues today. 

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    Answered by medfordtv3 on December 05, 2011 at 07:47 PM
    New response receivedIt was like that for a couple days or more.


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    Answered by medfordtv3 on December 05, 2011 at 07:50 PM
    New response receivedThis is what it looked like.
    See attachment.
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    Answered by fxr on December 05, 2011 at 07:53 PM

    I cant see the attachment. 

    I really need to see the exact embed code you used, just to make sure there was no issue with that. 

    Maybe you could try re-embedding it? Even to a test page on your site? Just so we can get idea of what may be happening. 

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    Answered by medfordtv3 on December 05, 2011 at 07:57 PM
    New response receivedHere ya go...
    http://tv3medford.org/test.html
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    Answered by fxr on December 05, 2011 at 08:02 PM

    I see it just fine. 

     

    Are you able to send that screenshot of what you are seeing to jotformsupport [at] gmail [dot] com ? Mark the email subject with this threads title please.

     

    Can you please also leave that test page up on your site whilst we get one of our developers to look into the issue?

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    Answered by medfordtv3 on December 05, 2011 at 08:11 PM
    New response receivedI see your screen shot fine, but why do I and others not see the contact form ?
    This is weird.
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    Answered by medfordtv3 on December 05, 2011 at 08:26 PM
    New response receivedI changed it to a java script and it works fine.
    Thanks for your help.
    tv3
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    JotForm Support

    Answered by idarktech on December 05, 2011 at 09:13 PM

    Glad to hear that it's now working fine. If you have any other concerns, please let us know. Thank you for using JotForm and have a great day!