What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Follow up on message to you!

    Asked by hlbs on December 05, 2011 at 07:50 PM



    I need to receive all these fields in my email 


    I currently get the name, email, and phone number only.


    Where can I put the other info so it show up?

    Page URL:

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    JotForm Support

    Answered by idarktech on December 05, 2011 at 09:01 PM


    The reason why it's not included in your mail notification is because you are using Free Text HTML Tool in your Checkbox Options. Please delete that field and use the appropriate tool which is Check Box Tool.

    (Click the image to view the actual size)


    Let us know if you have further questions. Thank you so much!