What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my Express Marketing Review form not working at all now?

    Asked by ComplianceChief on July 15, 2015 at 08:19 PM

    My apologies for not waiting for your response to my earlier call for help...but now our client can't submit his form.

    It is saying the form is currently unavailable.

    I managed to enable the form & I can access it by logging into Jotform but cannot submit anything.

    Please help!!!  I have unhappy Boss and now frustrated & unhappy client.

    Time is of the essence with this particular form & it's review.


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    JotForm Support

    Answered by jonathan on July 16, 2015 at 12:44 AM


    Is this the form http://www.jotformpro.com/form/51828146583967 in question?

    I checked the Form Limits settings and I see it has a set submission limit on it.


    However, the form doesn't even have any existing submission yet, so it should not be the cause of the issue.

    Can you please test submitting the form again. Let us see if issue remains.





  • Profile Image

    Answered by ComplianceChief on July 16, 2015 at 12:48 AM

    HI Jonathon,

    sorry I just fixed it!!!  It was set for  only 4 submissions..hence my clients problem.

    Thank you for your time



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    JotForm Support

    Answered by ashwin_d on July 16, 2015 at 04:04 AM

    Hello Lisa,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is now resolved.

    Do get back to us if you have any questions.

    Thank you!