Why doesn't my "submission date" field and "submission date" auto stamp match?

  • Profile Image
    acpevans
    Asked on July 15, 2015 at 10:23 PM

    This question is about the form - http://www.jotformpro.com/form/51747617194968

    If you go to the bottom of the form and open the "for internal use" only tab, you'll see I've set up the Submission Date field to prepopulate with today's date.

    However, when I submit a test form, this value doesn't match the "Submission date" auto stamp.

    For instance, in the recent test form I submitted, the submission date auto stamp (found at the top of any submission records) reads "2015-07-15 22:16:11".

    However, the submission date which was prepopulated into the Submission Date field on the form is "Thursday, July 16, 2015" (found at the bottom of any submission records).

    I suspect this is a time zone issue.

    How can I change things so these dates always match?

     

  • Profile Image
    Shadae
    Answered on July 16, 2015 at 03:16 AM

    Hi acpevans,

    The date field that you have added on your account when set to the default date, it takes the local date from the computer that the form is being filled out on.

    The submission date that is shown in your submissions page, it based on the time zone that your account has been set to.

    You can change your time zone in your account settings.

    Your submission date and time will be updated to your account's time zone.

    I hope this helps, please inform us if you need further assistance.

  • Profile Image
    acpevans
    Answered on July 16, 2015 at 05:02 AM

    Thanks.

  • Profile Image
    abajan
    Answered on July 16, 2015 at 06:45 AM

    On behalf of my colleague, you're most welcome. Do let us know if you need further assistance.

    Have a good day :)