white screen after form submission

  • virtualgalfriday
    Asked on July 16, 2015 at 11:26 AM
  • Mike_G JotForm Support
    Replied on July 16, 2015 at 1:37 PM

    I would like to apologize for the inconvenience. We are aware of this issue and rest assured that it is being worked on. Actually, I'm not sure on what form(s) are you experiencing this issue. This is related to the "Attach PDF" option. 

    white screen after form submission Image 1 Screenshot 20

    Unchecking that option will resolve the issue you're having for now. 

    However, I have escalated this to our developers. You will be receiving updates via this thread. Thank you.

  • Mike_G JotForm Support
    Replied on July 16, 2015 at 1:58 PM

    This is now fixed. You can now check the Attach PDF option without having any more issues.