What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled even though I have enabled it from going to the Preferences?

    Asked by elasticope on December 06, 2011 at 09:59 AM

    I have created a form for my website. I have been into the preferences and checked that the form is enabled. Then I embedded the code of the form onto my website via Microsoft Frontpage 2003. Then when I test that the form works by clicking on the submit button a message keeps popping up saying that the form is disabled.

    Can someone please help me?

    Page URL:

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    JotForm Support

    Answered by idarktech on December 06, 2011 at 05:28 PM


    Your form was automatically suspended by our system because our anti-phishing scanner detected some malicious fields on it. I can see that you were asking username and password in your form, this type of fields are not allowed as this are obviously used in phishing. Also, Forms created with JotForm does not have the feature to interact with databases, there are other applications suited for that kind of job.

    Please take note that we have a strict policy when it comes to phishing. Please visit our Terms and Conditions page for more information.

    Thank you for your understanding.