Is it possible for form responses NOT to go to the default e-mail on account?

  • Profile Image
    mtmarketing
    Asked on July 16, 2015 at 05:07 PM

    We have created a quiz form and the responses for the form need to be sent to HBATraining@montrosetravel.com only.  We have figured out how to get them sent there, but our account manager is also still receiving the e-mail notifications.  Is it possible for only HBATraining@montrosetravel.com to receive responses to these quizzes?  If so, what are the instructions to remove the account manager's e-mail address from just these quiz forms?

    Thanks,

    Debbie

  • Profile Image
    jonathan
    Answered on July 16, 2015 at 08:08 PM

    Hi Debbie,

    Please review this user guide:

     -How-to-properly-Change-and-Test-a-New-Email-Recipient-Address-

    Your form must have the account's manager email included in the Notification E-mail Recipient Email, the reason they were also receiving the email message.

    You can also delete the Notifier emails that have the account's manager email.

    Check this guide: -How-to-Delete-Notifications-Autoresponder

    Hope this help. Let us know if you need further assistance.

    Thanks.