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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I change my account name and ownership to another email?

    Asked by Bethjenks on July 17, 2015 at 09:59 AM
    name my account email
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    Answered by Ben on July 17, 2015 at 11:21 AM

    If you want to change the name of your account from Bethjenks to a different username, that is possible, but we must do that for you, so if you can give us 3 preferred usernames we would switch it to the first one available.

    You can also change the email that is associated with your account, but you can do that yourself by going to Account -> Profile and then scroll down until you see the option for the email:

    ...

  • Profile Image

    Answered by Bethjenks on July 17, 2015 at 11:34 AM
    Thanks Ben,
    I have changed the email for the account. What do you need from me to
    change the user name?
    Currently it is bethjenks and I would like to change it to Brixy.
    Best,
    Beth
    Beth Jenkins, Director of Manufacturer Relations
    beth@brixy.com | 913-717-2207 (p) | 919-573-9500 (f)
    ...
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    Answered by Ben on July 17, 2015 at 12:55 PM

    Actually Beth, you gave me all the details that were needed and luckily Brixy was available :)

    As such I was able to change your username and set your subscription to match this new username so it is as if it was always as such :)

    Do let us know if there is anything else that we can assist you with and we would be happy to do so.

  • Profile Image

    Answered by Bethjenks on July 17, 2015 at 01:04 PM
    Perfect, thanks!
    Beth
    Beth Jenkins, Director of Manufacturer Relations
    beth@brixy.com | 913-717-2207 (p) | 919-573-9500 (f)
    On Fri, Jul 17, 2015 at 11:55 AM, JotForm Support Forum
    wrote:
    ...
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    Answered by Ben on July 17, 2015 at 01:14 PM

    Glad to hear that and you are welcome Beth :) As mentioned, do let us know if there is anything else that we can do for you.