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    .Docx files dont download properly from Jotforms

    Asked by Vadim Polikov on December 06, 2011 at 05:42 PM

    Dear Jotform,


    It appears that the mime-type header on .docx downloads from jotforms is malformed and IE8 downloads them as a .zip archive instead of a word doc. This doesnt happen in Firefox.This was an issue in the past and you resolved it by fixing your server configuration for the .docx file extension. Please do this again.




    Vadim Polikov

    loyal jotform user


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    Answered by fxr on December 06, 2011 at 06:15 PM

    There is a fix on IE8 you can do for this, its the only that browser that it occurs on.

    But I do understand that it is ultimately an issue with the webserver, I will ask our development team if its possible to have both the .docx & .xlsx mime types added to the server configuration. 

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    Answered by fxr on December 08, 2011 at 05:16 AM

    Hello Vadim ,

    Are you able to test if your docx mail attachments from jotform now download ok for us, please?