What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't sign into our other account, how do I cancel an account?

    Asked by victorvalley4wheelers on July 17, 2015 at 03:47 PM
    how can't
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    JotForm Support

    Answered by Mike_G on July 17, 2015 at 04:20 PM

    Are you having trouble signing in because you forgot your password? The only way you can get your password reset is by doing it on your end manually. 

    Then, you will be asked to enter your username and or email address associated with your account.

    Should you still have troubles after doing the instructions above, please do not hesitate to let us know and we will be glad to help you anytime. Thank you.