What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What format must the private key be stored?

    Asked by hathayogis on July 17, 2015 at 07:04 PM

    What format must the private key be stored?

    Have closed the browser by mistake, can I regenerate the private key?


    This is a re-post of a comment on Introducing Encrypted Forms: The Ultimate in Online Form Security

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 18, 2015 at 04:20 AM


    The key has its own format. When you download it, I suggest not to make changes on its format as well as its content so avoid losing its validity.

    If you have already downloaded the key, you should be able to find it on your browser's download folder. You can also press Ctrl + J on your keyboard while viewing your browser, this will open the download manager where you can find all the files you have downloaded from the internet.

    To get another key, simply re-edit the form or view its submissions  so you will be prompted with the create encryption key wizard. If not, let us know.