- hathayogisAsked on July 17, 2015 at 07:04 PM
What format must the private key be stored?
Have closed the browser by mistake, can I regenerate the private key?
This is a re-post of a comment on Introducing Encrypted Forms: The Ultimate in Online Form Security
- JotForm SupportEltonCrisAnswered on July 18, 2015 at 04:20 AM
The key has its own format. When you download it, I suggest not to make changes on its format as well as its content so avoid losing its validity.
If you have already downloaded the key, you should be able to find it on your browser's download folder. You can also press Ctrl + J on your keyboard while viewing your browser, this will open the download manager where you can find all the files you have downloaded from the internet.
To get another key, simply re-edit the form or view its submissions so you will be prompted with the create encryption key wizard. If not, let us know.