What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I get 0 through ______ failed error when trying to upload

    Asked by Burkhart on July 17, 2015 at 07:33 PM

    Hi there! I am seeing the same issue when trying to upload. I get 0 through ______ failed.

    Thanks,

    B

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    JotForm Support

    Answered by alp_deniz on July 17, 2015 at 10:01 PM

    Hello,

    We could be able solve this issue by setting 32 MB limit for uploaded files download and will be working on optimizing it. I suggest you to use date ranges and search to narrow down submission counts per download. 

    I will update here as soon as there is an update about this.

    Please let me know if you need further assistance.

    Kind regards

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    JotForm Support

    Answered by alp_deniz on August 10, 2015 at 11:45 AM

    Hi again,

    Downloaded zip is now limited to about 250 MB with maximum 250 files inside. So in your case, it will be better to have around 100 submission in each date-range.

    Thank you very much for your patience.

    All the best