the form tab is not found on facebook mobile

  • crossing303
    Asked on July 18, 2015 at 12:51 AM

    I have created a form on the contact me tab of my facebook page. it shows up fine on a pc but is not viewable on mobile app. Is there any solution for this? thank you, Casandra

    Page URL: https://www.facebook.com/TheCrossingCoffeeHouse/app_684336108254110
  • Welvin Support Team Lead
    Replied on July 18, 2015 at 2:53 PM

    That is because Facebook currently doesn't support tabs on mobile devices. Our Facebook tab integration is also not optimized for mobile devices. In this case, I would suggest using third-party services that offer a mobile friendly tab. Here's our guide:

    http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-

    Let us know if you need further assistance on this matter.

    Thanks