What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Auto Increment com problema

    Asked by Thiago Olimpio on December 06, 2011 at 10:07 PM

         Senhores,

         Estou utilizando a versão professional do JotForm para inscrição de candidatos em um concurso. Porém está ocorrendo um erro muito grave no campo de "Auto Increment", o que acontece é que ao invés da numeração ficar 100% sequencial, está ocorrendo "pulos" nos números. Ex: Da Inscrição nº 00007 pulou para 00014, da 00015 para 00017, da 00068 para 00070 e assim por várias vezes chegando a quase 30 números não encontrados até o presente momento em que vos escrevo esse e-mail.
         Peço por gentileza que me ajude a resolver esse grave problema.

         URL da página: http://portuguese.jotform.com/form/12824034088

         Obrigado.

         Atenciosamente,

         Thiago Olimpio.

    Page URL:
    http://portuguese.jotform.com/form/12824034088

  • Profile Image
    JotForm Support

    Answered by liyam on December 07, 2011 at 05:36 AM

    Hello Thiago,

    I would like to ask, in between these skipping auto-increments, have you tried editing the field on your form editor?

    One of the possible reasons why the unique ID skips a number because of the deleted submission.  Another is because of editing the unique ID field in your form editor.  The auto-incrementing of the ID remembers the last number submitted.