What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secured Submissions

    Asked by goldeneaglema on December 06, 2011 at 11:29 PM



    Please let me know why I only have 10 secured submissions allowed showing in my account when I already upgraded my account to Premium.



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    JotForm Support

    Answered by idarktech on December 07, 2011 at 03:38 AM


    The screen you've shared is actually for Free Accounts. I have checked your account now and it's already on Premium Status. If you can't view the changes, please relog your account. 

    When you upgrade to premium, it actually needs a little short time before revision of your account into premium status would take effect.

    If you have any other concerns or questions, please do let us know. Thank you for subscribing JotForm!