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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The preview function is missing some fields

    Asked by vitaskinspa on July 20, 2015 at 05:47 AM

    My form has been working correctly for a few years now, but today it isn't displaying all the fields? When checking the builder its fine but preview or actual view is not showing all the fields?

    Any ideas why?

     

    Thanks.

    Page URL:
    http://www.jotformpro.com/vitaskinspa/Giftvoucherpurchase

    Screenshot
    preview displaying correctly builder thanks all
  • Profile Image
    JotForm Developer

    Answered by omur on July 20, 2015 at 08:06 AM

    Hello,

    I've checked your form and found out that it had conditions that were not used anymore (from older fields) but they were bound to the fields you mentioned.

    I removed the conditions and now the preview and the form is working correctly again.

    If there is any problem, feel free to write us. We're here to help.

    Thank you