Email Notification received has no data in it.

  • drkriger
    Asked on July 20, 2015 at 8:14 AM
  • drkriger
    Replied on July 20, 2015 at 8:29 AM
    HI,
    We receiving notifications on emails that jotform form is filled out..
    BUT
    on emails it just says notifier 1
    with no data... you have to go to jotforms to get the actual information.
    Maryann
    ...
  • drkriger
    Replied on July 20, 2015 at 9:04 AM
    Hi can u fix this?
    Maryann
    ...
  • Mike_G JotForm Support
    Replied on July 20, 2015 at 10:42 AM

    I'm sorry for the inconvenience. Can you provide us the form that's having this issue, please, so we can check? Also, you might want to check the content of the Notifier on your Form Builder. It's possible that there's really nothing in it, that's why when you receive a Notifier it has no data.

    Email Notification received has no data in it Screenshot 30

    Email Notification received has no data in it Screenshot 41

    I would also suggest you try to check your Email History using this guide: How-to-view-all-your-form-Email-History

    You can also send us a screenshot of the Email Notification that you're receiving the one with no data because that may also help us understand more the issue you're having. 

    How-to-include-screenshot-image-in-the-support-forum

    Let us know if you need any further assistance and we will be glad to help you. Thank you.