What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Notification received has no data in it.

    Asked by drkriger on July 20, 2015 at 08:14 AM
    Emails email notification Compose email
  • Profile Image
    JotForm Developer

    Answered by omur on July 20, 2015 at 08:17 AM

    Hello Drkriger,

    If you can describe your problem in detail I'm sure that I can find you a solution.

    Thank you

  • Profile Image

    Answered by drkriger on July 20, 2015 at 08:29 AM
    HI,
    We receiving notifications on emails that jotform form is filled out..
    BUT
    on emails it just says notifier 1
    with no data... you have to go to jotforms to get the actual information.
    Maryann
    ...
  • Profile Image

    Answered by drkriger on July 20, 2015 at 09:04 AM
    Hi can u fix this?
    Maryann
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on July 20, 2015 at 10:42 AM

    I'm sorry for the inconvenience. Can you provide us the form that's having this issue, please, so we can check? Also, you might want to check the content of the Notifier on your Form Builder. It's possible that there's really nothing in it, that's why when you receive a Notifier it has no data.

    I would also suggest you try to check your Email History using this guide: How-to-view-all-your-form-Email-History

    You can also send us a screenshot of the Email Notification that you're receiving the one with no data because that may also help us understand more the issue you're having. 

    How-to-include-screenshot-image-in-the-support-forum

    Let us know if you need any further assistance and we will be glad to help you. Thank you.