What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upgrading - six months

    Asked by bteh on July 20, 2015 at 07:34 PM

    Hi there, hope you're well.

     

    We only need to use the form for about six months a year (three months, twice a year) to receive submissions.

     

    Is it OK that we upgrade to the $9.95 plan, then cancel or pause during the months that we don't need to use it? Is it correct that the form and data will still be there during the months it is cancelled?

     

    Cheers,

    Belinda

    months Submissions cancelled schedule plan subscription plan renewal sched renewal
  • Profile Image
    JotForm Support

    Answered by jonathan on July 20, 2015 at 08:54 PM

    I have responded to your original post here 

    http://www.jotform.com/answers/615068-Upgrading-but-using-for-six-months-of-year#1

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    Hi Belinda,

    You can just subscribe on a Monthly scheduled plan.

    The subscription will automatically renew after a month. With this schedule plan, you can then cancel/stop the subscription anytime on a month, and can also re-subscribe again anytime.

    Please take note that the available subscriptions schedules are Monthly, Yearly, and Bi-Yearly. The subscription renew automatically on the scheduled plan selected.

    Hope this help. Let us know if you have further question.

    Cheers