What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems with the forms?

    Asked by friskoteket on December 08, 2011 at 05:09 AM

    It seems to be a problem with the admin. I get error messages no matter what i try to change. this problem did not exist yesterday.

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    JotForm Support

    Answered by idarktech on December 08, 2011 at 06:44 AM


    I wasn't able to replicate this issue. Can you please try to clear your browsers cache and recheck if the problem still occurs? We'll await for your feedback. Thanks.

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    Answered by Cathi Cassidy  on April 11, 2016 at 01:01 PM

    I am unable to log into the JOT form site. It tells me I have successfully requested to get my password re-set but I am not getting the directions to be able to re-set my password in my email.


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    Answered by Ben on April 11, 2016 at 02:15 PM

    @Cathi it is always best to open your own thread in regards to any issue, specifically if the issue is not related to the thread and it is a thread from few years back (2011).

    I have moved your post to a new thread here: https://www.jotform.com/answers/815554 where we will be assisting you shortly, but in future please go here to open up your own thread: https://www.jotform.com/contact/

    Thank you.