What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does Submission Limit work?

    Asked by pwaddy on July 21, 2015 at 04:22 PM
    I just wanted to check am I at my limit for free form submissions?
    I was confused because it says over 100 but then only 10 for secure forms.
    How do I find out which mine is?
    submission limit free plan
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    JotForm Support

    Answered by Mike_G on July 21, 2015 at 04:48 PM

    For a Free Plan, you have a total of 100 Non-Secured submissions, 10 Secured (SSL) submissions and 100 MB available space for File Uploads. 

    If you go over on any given limit then your forms would become disabled until you either waited for the free plan to reset its limit on the first of each month or by upgrading your account plan to premium or higher depending on your needs.

    The  allocated 100 MB upload space limit is calculated if you have upload field in your form. Please be informed that unlike submission counter, this space is not reset every month. To clear your upload storage space, you will have to delete your submissions that have file attachments.

    Please be noted that once you get close to your limit, a notice would be sent out to you ahead of time to serve as a warning that you are about to reach your limit or you've gone over your limit.

    You can compare the different plans and their limits per each plan level on our Pricing Guide

    I have checked your account: 

    You now  have 12 submissions for Non-secured, 0 for Secured and 0.00 MB for your Upload limit. 

    I hope this helps. Should you need any further assistance, please do not hesitate to get back to us. Thank you.