What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is still filled with previous person info?

    Asked by castlerockfamilydental on July 21, 2015 at 05:37 PM

    We currently have a link on our ipad for the patient to fill out their forms. They go through the process and the forms are submitted as required. But when we present the Ipad to the next person to begin their forms. the form is not blank from the link we have established on. It has the previous persons information on it. How do we avoid this?

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    JotForm Support

    Answered by EltonCris on July 22, 2015 at 12:07 AM

    The form should automatically clear its values once submitted unless you return to the form using the browser back button, there might be chances that it would prefill the previous data. On this case, you can add a clear button to your form so you can easily press it to clear the form. 

    Here's how to add a clear button

    1. Click your submit button while on the form builder

    2. Enable Reset Button

    Hope this helps!