What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot Import Forms

    Asked by Christopher on July 22, 2015 at 06:41 AM

    HI -

    I am trying to import my old Adobe Forms Central PDF's -- however, they are not showing up.  All, except for two are not present.  I imported them one by one, because if I uploaded all of them at the same time -- I would have (For example -- 6 copies of the form, instead of 6 different forms).  This has actually happened to me multiple times already.  Please advise.  Thanks.


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    Answered by Sammy on July 22, 2015 at 09:25 AM

    Could you kindly provide the form-central URLS of the forms in question, I have cleared you forms cache try reimporting the two forms.

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    Answered by guest_50355700672047 on July 28, 2015 at 06:19 PM
    Hi –

    Thank you for your response. The URL from FormsCentral is not allowing me to open it up – they shut down today. However, I downloaded the PDF’s. I want to be able to edit the forms like I did in FormsCentral as well…..I am attaching the forms in PDF format (8 Files). Please advise as how to proceed. Thank you very much in advance!



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    JotForm Support

    Answered by jonathan on July 28, 2015 at 09:12 PM

    Hi Chris,

    Unfortunately our support forum is not capable of including attachments on the message. So we are not able to see your PDF files on here.

    What I suggest you do is send your concern to our support email at support@jotform.com

     and attached your PDF files on your message.

    We will be able to assist you on the support email.

    Let us know if you encounter any difficulty on this.