I wan't to upgrade my account, but change my user name before doing so. How?

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    Asked on December 08, 2011 at 11:34 AM


    I set up an account for evaluation purposes and have been pleased. I'd like to upgrade, but want to do so with a different user/accoutn name. Is it possibe to change? 

    Just creating a new account seemed possible, but I'd also want to retain my existing forms and have them work properly.



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    Answered on December 08, 2011 at 06:06 PM

    I'm afraid we can't change usernames, it causes too many account related issues on our server. 

    All I can suggest is to create a new account and clone your current forms into it. 

    I am sorry that I am unable to provide a a happier solution for you.