Change origin email address?

  • christhatcher
    Asked on July 22, 2015 at 2:01 PM

    is there any way to change the origin email address from "noreply@jotform.com" to the user's email?

    Then when I hit reply, I don't have to cut and paste the student's email every time I reply, and I reply to every email.

     

     

    Thanks!

  • Charlie
    Replied on July 22, 2015 at 2:54 PM

    Hi,

    I believe you won't be email to change the Sender Email to the user's email address. This is because this is the email address used to send the notifications or the autoresponders. You can however use a custom sender email using SMTP there.

    If you wish to directly reply to the user's email, you can easily do that by setting the "Reply-To Email". Choose the email field.

    Change origin email address? Image 1 Screenshot 30

    When you receive a notification and click the reply button on it, you'll automatically see the target sender email.

    Change origin email address? Image 2 Screenshot 41

     

    I hope that's what you are looking for. Do let us know if you need further assistance on this.

    Thanks.