Can not stop Form from going to PayPal

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    shannon4kate
    Asked on July 22, 2015 at 04:49 PM

    I do not want the page to submit to paypal, I do not know how to break the link.

  • Profile Image
    jonathan
    Answered on July 22, 2015 at 06:20 PM

    If you have use a Payment tool like Paypal on your form, then most likely, submissions will redirect to payments or Paypal.

    Is this the issue you were having? Were you referring to your jotform http://www.jotformpro.com/form/52015385404953 ?

    You can just remove the Payment tool on the form, and it will not redirect to payment processor anymore. It will become a regular submission.

     

    Please let us know if you need further assistance.

    Thanks.

     

  • Profile Image
    jonathan
    Answered on July 22, 2015 at 06:22 PM

    OR

    You can also still use the Paypal tool, but prevent collecting payments right away. 

    Check this user guide on 292-How-to-Enable-Payment-Authorization

    Thanks.