What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting invalid form submissions

    Asked by Ben Jager on December 08, 2011 at 02:29 PM

    When I created the form, I told it to verify the information is valid and getting emails from people using email addresses like:

    E-mail Address
    smallworlds -com

    Is this a bug in the software?

    Page URL:

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    JotForm Support

    Answered by idarktech on December 08, 2011 at 05:16 PM


    Validation of your form's required field isn't working due to code conflict which makes the form not to function well. Please re-embed your form using iFrame Code to escape this kind of problem.

    To get your form's iframe code, please follow the steps below:

    1.  Go to Setup & Embed tab

    2.  Click Embed Form

    3.  Click iFrame

    Notify us if you have made the necessary changes so we can inspect your page. We'll be looking forward to your response. Thanks!