Getting invalid form submissions

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    Ben Jager
    Asked on December 08, 2011 at 02:29 PM

    When I created the form, I told it to verify the information is valid and getting emails from people using email addresses like:

    E-mail Address
    smallworlds -com

    Is this a bug in the software?

  • Profile Image
    idarktech
    Answered on December 08, 2011 at 05:16 PM

    Hi,

    Validation of your form's required field isn't working due to code conflict which makes the form not to function well. Please re-embed your form using iFrame Code to escape this kind of problem.

    To get your form's iframe code, please follow the steps below:

    1.  Go to Setup & Embed tab

    2.  Click Embed Form

    3.  Click iFrame

    Notify us if you have made the necessary changes so we can inspect your page. We'll be looking forward to your response. Thanks!