What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been suspended

    Asked by Mariana  on July 22, 2015 at 07:19 PM

    Hi, my account was suspended and I don´t know why. I really need my forms to be shown in my site again, as soon as possible. Please, it´s really urgent. Thank You!

    Page URL:
    http://www.marilorenzetti.com.br/?page_id=43

    my account My Forms site shown
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    JotForm Support Manager

    Answered by Jeanette on July 22, 2015 at 11:31 PM

    The problem with the form "Pass to freedom" is that you were using a very sensitive keyword that was interpreted by the phishing system as "Password"

    I've reactivated your account and have edited the for to something less sensitive , I renamed the titled to "Way to freedom"