Incorrect email notification details

  • russbanner
    Asked on July 23, 2015 at 5:03 AM

    hi there, i tired to correct the answers in the email below but the questiosn did not appear in line 3, 4 and 5 what should have i put in here as the answers appeared there instead.

    jotform Screenshot 10  
     
    Question Answer
    Full Name Sophie Barton-Rowe
    My School and Yr Group Brompton academy going into year 9
     At school  At school 
     I want to be traveling across the world seeing my clothing creatations on models. I want to be traveling across the world seeing my clothing creatations on models.
     Aim high, concentrate and never give up on succeeding my dreams, Aim high, concentrate and never give up on succeeding my dreams,
    I would like Careers Interview to discuss my ideas
    Comments on my action plan and suggestions for further action.
    I would be happy for My parents to receive a copy
     
  • Jan
    Replied on July 23, 2015 at 9:37 AM

    The problem lies on the email notification setup. I cloned your form and found out that the questions are not posted in the notification. Please follow these steps:

    1. Click the "Emails" button and then select the notification.

    Incorrect email notification details Image 1 Screenshot 30

    2. In email builder or compose email editor, please change the question 3, 4 and 5. The strings {whereI}, {whereI14}, and {howDo} are the answers provided by the user.

    Incorrect email notification details Image 2 Screenshot 41

    Hope this helps. Let us know if you need further assistance. Thank you.