What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Incorrect email notification details

    Asked by russbanner on July 23, 2015 at 05:03 AM

    hi there, i tired to correct the answers in the email below but the questiosn did not appear in line 3, 4 and 5 what should have i put in here as the answers appeared there instead.

    jotform.com  
     
    Question Answer
    Full Name Sophie Barton-Rowe
    My School and Yr Group Brompton academy going into year 9
     At school  At school 
     I want to be traveling across the world seeing my clothing creatations on models. I want to be traveling across the world seeing my clothing creatations on models.
     Aim high, concentrate and never give up on succeeding my dreams, Aim high, concentrate and never give up on succeeding my dreams,
    I would like Careers Interview to discuss my ideas
    Comments on my action plan and suggestions for further action.
    I would be happy for My parents to receive a copy
     
    Submissions correct email email correct
  • Profile Image
    JotForm Support

    Answered by Jan on July 23, 2015 at 09:37 AM

    The problem lies on the email notification setup. I cloned your form and found out that the questions are not posted in the notification. Please follow these steps:

    1. Click the "Emails" button and then select the notification.

    2. In email builder or compose email editor, please change the question 3, 4 and 5. The strings {whereI}, {whereI14}, and {howDo} are the answers provided by the user.

    Hope this helps. Let us know if you need further assistance. Thank you.