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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit a form that has been migrated

    Asked by AprilM on July 23, 2015 at 09:37 AM

    How do I edit the text in a fillable pdf form that has been migrated to JotForm?  I also need to add a PayPal button to the form.  When I click on MyForms, the "Edit" button is not visible for this form, however there seems to be another form with the same date created that does have the "edit" button, but no form loads when I click that button.

    a paypal button JotForm fillable pdf fillable pdf form
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    JotForm Support

    Answered by Charlie on July 23, 2015 at 12:05 PM

    Hi,

    If you have uploaded a PDF form to JotForm, unfortunately, those cannot be edited in our Form builder. Unless you have an online form of it.

    I also believed that Payment integrations also do not work on the uploaded PDF form. The uploaded PDF forms is mainly use to autocollect data using your fillable PDF form.

    I would advise recreating the form using our form builder to have more options and accessibility to our different features.

    I'm not sure if I understand this one: 

    however there seems to be another form with the same date created that does have the "edit" button, but no form loads when I click that button.

    I see 3 forms in your account, 2 are build in the form builder and 1 is the uploaded PDF. Not sure which one you are referring to.

    If you have a form that you want to add a payment integration like Paypal, you can follow this guide on how to do that: http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    We'll wait for your response.