how does encryption work?

I just tried to encrypt a form I had active and now it isn't working.

Hi,

Here is our in depth guide on using encrypted forms:

http://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security

If the guide does not answer your questions, let us know a bit more detail regarding what is not working and we will be happy to take a look.