What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Please, close my account

    Asked by belasuol on July 23, 2015 at 12:12 PM

    When I try to downgrade to the Free plan, it doesn'st works. Please, help me!

  • Profile Image
    JotForm Support

    Answered by Charlie on July 23, 2015 at 02:00 PM


    It seems like this is a duplicate thread. Please do avoid opening multiple threads for the same concern to avoid confusion and for us to better assist you, you can refer to this link: http://www.jotform.com/answers/617638. I have answered your query there, for follow up concerns, feel free to reply on that thread instead.

    Thank you.