Hi I set my account to encrypted forms and created a form and turned on

  • Profile Image
    johnmoore
    Asked on July 23, 2015 at 12:32 PM

    Hi I set my account to encrypted forms and created a form and turned on the encyption for that form. I aslo downloaded my key. I got my first submission and it's encrypted like I wanted it to be but I don't get asked for the my key. What am I missing? I've read through the forum but I don't see an answer. Please help



    This is a re-post of a comment on Introducing Encrypted Forms: The Ultimate in Online Form Security

  • Profile Image
    Sammy
    Answered on July 23, 2015 at 02:29 PM

    Once you login and access the encrypted submission you will be prompted to upload the key,

    kindly try clearing your browser cache then login again and try accessing the encrypted submissions you will be prompted to upload the keyfile.