Over Quota

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    Michael Newitt 
    Asked on July 23, 2015 at 01:10 PM


    I have taken over management of our website, and are utilizing your service for our paypal account on our webpage. I show we are over quota on our form. Do you have a phone number so I can speak to someone, we need to get our site back up an running, and not sure what to do. I could sure use some help.

    The page on our website is blank, thus no screen shot.

    Thank you

    Michael Newitt


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    Answered on July 23, 2015 at 01:35 PM

    We do not currently provide phone support. The best way to reach us is to communicate with us by this support forum.

    Currently your form is over quota due to the free account having a limit of 10 paid submissions per month with the form. If you would like to continue using your form for paid submissions then you would need to upgrade your account to allow more paid submissions or alternatively wait until the beginning of the next month August 1st for the submission counter to reset.