What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is anyone else having problems with exporting to Excel today? 9/14/2010?

    Asked by facesbydesign on September 14, 2010 at 11:13 AM

    When I attempt an export, the browser hangs ... also, noticed that the entire address seems to be listed vertically in the grid? 

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    JotForm Founder

    Answered by aytekin on September 14, 2010 at 11:30 AM

    Fixed now.

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    Answered by altpress on September 20, 2010 at 02:25 PM

    The "Payment" field is not exporting for us

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    JotForm Founder

    Answered by aytekin on September 20, 2010 at 02:39 PM

    Yes, you are right. The payment question is missing in the reports. We will fix this problem and get back to you.