What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I do not get the jotform verification code to SMTP account wizard to my mail

    Asked by Torben Silberg  on July 23, 2015 at 02:35 PM

    I have made a booking form on my website. Surftown.com.

     My domain host says the jotform verification code that I need to the SMTP account wizard don`t get to there gateway.

    And that is why i don`t get the mail with the verification code  in my mailbox (booking@actiontravel.dk)

    can you help me with this problem?

    Best regards

    Torben Silberg

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    JotForm Support

    Answered by Kiran on July 23, 2015 at 04:58 PM

    I see that the verification email sent from our end without any issue. Please see if Whitelisting-JotMails-IP-Addresses can help you in receiving the email to your inbox.

    It would be helpful for us if you can login to your account and post the reply so that we can authorize your account since we do not see any accounts registered with your email address or the SMTP email address. 

    Let us know if you need any further assistance. We will be happy to help.