Encrypted Form: Last Name value from Full Name field is not displayed from the View Response link received from Notifier Email

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    Asked on July 23, 2015 at 07:00 PM

    My only wariness about using JotForm was the lack of encryption. Thank you, thank you, thank you for fixing this. However, I've noticed something odd: when I submit a test response, the last name is always dropped. Any ideas? 

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    Answered on July 23, 2015 at 09:56 PM

    Hi darienlibrary,

    Thanks for contacting us.


    I created a form with Full Name field and I was able to see what you are reporting. When I received a submission (Notifier Email) and View the Response, the displayed un-encrypted value for the Full Name is Missing it's Last Name value. See screenshot below.


    I checked the submission page and the value was displayed properly. See screenshot below.


    I will escalate this issue to our development team for further checking. We will inform you on this thread any updates on this issue.



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    Answered on September 29, 2015 at 12:36 PM

    Hey @darienlibrary,

    Problem is fixed,

    Kindest Regards,

    - Ertugrul.