What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not all responses on my form are showing

    Asked by ManikinAgency on July 23, 2015 at 07:06 PM

    My form is not showing all responses when it is automatically sent through email.  

    If I go into the SUBMISSIONS through jotform, all of the information is there.  

    I am having the same issue with more more form.  


    These are both forms that I have been using for quite a while.  Now that I have added new items, the new items are not showing.


    Thank you in advance.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 23, 2015 at 10:04 PM

    As far as I checked, all the fields are included in the notification, to make sure, you could simply re-do the notification: http://www.jotform.com/help/25-Setting-Up-Email-Notifications, all the field will be updated.

    If you are referring to not seeing the header or text in the notification, that's because these type of fields can not included in email notifications. Let us know if you need more help, we will be glad to assist you.

  • Profile Image

    Answered by ManikinAgency on July 23, 2015 at 10:58 PM

    Thank you.  Creating a new notification helped.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 24, 2015 at 01:04 AM

    Hello ManikinAgency,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!