What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will you please re-activate my form?

    Asked by tnff381 on July 23, 2015 at 10:02 PM

    I've started receiving the "Form Over Quota" notification. After searching the forum, I see that I have been using the secured version. I am going back right now to re-embed my form using the http:// only. Will you kindly re-activate my form so that I can get it back online?

     

    Thank you!!
    Jeremy

    Page URL:
    http://form.jotform.us/form/51784670418159

    Activate form over quota secured re-embed
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 24, 2015 at 12:07 AM

    Hi Jeremy,

    Thanks for contacting us.

     

    I checked your account and the account is indeed over limit because you have reached the limit for SSL submission. I will reset your SSL submission count so you can use again your forms. But, please take note that we only do this request once. So please ensure that you are not using the secure URL in any of your forms to avoid your forms from being disabled again. 

     

    Do let us know if you need further assistance.

     

    Regards.