Will you please re-activate my form?

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    Asked on July 23, 2015 at 10:02 PM

    I've started receiving the "Form Over Quota" notification. After searching the forum, I see that I have been using the secured version. I am going back right now to re-embed my form using the http:// only. Will you kindly re-activate my form so that I can get it back online?


    Thank you!!

  • Profile Image
    Answered on July 24, 2015 at 12:07 AM

    Hi Jeremy,

    Thanks for contacting us.


    I checked your account and the account is indeed over limit because you have reached the limit for SSL submission. I will reset your SSL submission count so you can use again your forms. But, please take note that we only do this request once. So please ensure that you are not using the secure URL in any of your forms to avoid your forms from being disabled again. 


    Do let us know if you need further assistance.