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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not working in Internet Explorer

    Asked by sheenaedwards on July 24, 2015 at 05:05 AM

    Hi,

    I created a form using Jotform which I then embedded the html code into Adobe Muse. My understanding of HTML is pretty basic so I need help figuring out why my form is not working in Internet Explorer it works fine in Chrome.

    The URL where the form is http://heattech.co.za/contact.html.

    Any help would be amazing.

    Page URL:
    http://heattech.co.za/contact.html.

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    JotForm Support

    Answered by Chriistian on July 24, 2015 at 07:39 AM

    Hi sheenaedwards,

     

    Thanks for contacting us.

     

    I checked your form and I noticed that you have embedded your form using the <script> method. Can you try re-embedding your form using iFrame embed method and see if it works? You can check this guide to know how to get the form's iFrame embed code: Getting the Form iFrame Code.

     

    If the issue still persists even after using the iFrame embed method, can you provide to us what IE browser version you are using so we can further check the issue.

     

    Do let us know if you need further assistance.


    Regards.