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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform and freshbooks integration using zapier

    Asked by adaormsby on July 25, 2015 at 12:16 AM

    my jotform mirrors the fields of the fresbooks invoice, however the freshbooks integration wizard only shows two fields, e-mail and full name, and the add field does not doe anything either, i need to see the freshbooks fields or my jot fields... thank you for any light you can shed on this subject

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    Answered by Sammy on July 25, 2015 at 04:31 AM

    Could you try reintegrating with the jotform on the zapier side, also kindly provide a link to your form so that i can be able to examine the fields.

    In zapier the addition fields should be at the bottom of the list


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    Answered by ada on August 12, 2015 at 11:04 AM

    I am sorry, have not had the time to work on fixing this, will try to do what you recommend.  Is this the link you mention in your message? https://secure.jotform.us/form/51398707064158

    I want to fix this before starting generating invoices in freshbooks when a jot form is submitted.

    Thank you.


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    Answered by adaormsby on August 12, 2015 at 01:57 PM

    Thank you!, I actually think that I successfully integrated them, not sure about the invoices fields because I have many items, quantity and cost.. filled the required fields but not sure how the invoices will look, will change accordingly.  Also discovered that it is easier to do fresbooks to freshbooks zapier to create an invoice than creating an invoice from a jot form.

    Still working in debugging.  Thank you.

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    JotForm Support

    Answered by Mike on August 12, 2015 at 04:23 PM

    Thank you for your update.  I think that our freshbooks integration is mostly designed to work based on a payment field, so that zapier based integration is probably more flexible.

    Let us know if you need any further assistance.

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    Answered by ada on May 05, 2017 at 03:43 AM
    Dear Jot Form, I hope that you are doing well. For some reason I stopped receiving notifications via e-mail when a new submission is received. The last e-mail notification was March 13, 2017. I have changed the e-mails (oxford-apartments@comcast.net and ada_o@comcast.net ) but continue to not receive notifications, I have also checked my subscription. Do I need to be in Jot 4.0?, if yes, how do I do that?
    Thank you,
    Ada Ormsby

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    JotForm Support

    Answered by Chriistian on May 05, 2017 at 03:53 AM


    This seems to be an old thread. I have moved your latest concern to a separate thread. You can find it here: https://www.jotform.com/answers/1137188. We will attend to your concern there shortly.