What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade account

    Asked by markahobi on December 10, 2011 at 08:56 AM


    I did pay a premium, but still did not account. Withdrew money from my credit card. When the upgrade is done. Waiting for you urgent reply.


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    JotForm Support

    Answered by mliz on December 10, 2011 at 11:06 AM

    As of this writing upon checking your account I can see that it already is upgraded to the Premium status. Can you try to relogin to your account there should be increase in the limits in the quota applicable to that of a Premium subscription this is displayed in the Account Status section.

    Let us know if you have questions.