What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please change my account username.

    Asked by chrissysr20 on July 27, 2015 at 12:00 PM

    Can you please change the username for my account to MNRS?

    my account
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    JotForm Support

    Answered by ashwin_d on July 27, 2015 at 12:59 PM

    Hello chrissysr20,

    Upon your request, I have gone ahead and changed your account username to "MNRS". Please sign out from your account and then sign in again with your new username.

    Thank you!

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    Answered by Chrissy  on July 27, 2015 at 01:45 PM

    My user name is changed now, thank you.  But now all my folders are gone.  

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    JotForm Support

    Answered by BJoanna on July 27, 2015 at 02:13 PM

    Sorry for inconvenience this may caused you.

    I have checked you account MNRS and I did not found any folders. I am not sure how this happened. I can only suggest you to re-create them.

    Once again sorry for inconvenience.

    Feel free to contact us if you have any other questions.