- chrissysr20Asked on July 27, 2015 at 12:00 PM
Can you please change the username for my account to MNRS?
- JotForm Supportashwin_dAnswered on July 27, 2015 at 12:59 PM
Upon your request, I have gone ahead and changed your account username to "MNRS". Please sign out from your account and then sign in again with your new username.
- ChrissyAnswered on July 27, 2015 at 01:45 PM
My user name is changed now, thank you. But now all my folders are gone.
- JotForm SupportBJoannaAnswered on July 27, 2015 at 02:13 PM
Sorry for inconvenience this may caused you.
I have checked you account MNRS and I did not found any folders. I am not sure how this happened. I can only suggest you to re-create them.
Once again sorry for inconvenience.
Feel free to contact us if you have any other questions.