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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to redirect users from PayPal to my website

    Asked by glendayoung on July 27, 2015 at 02:19 PM

    I have a website with Go Daddy and need a simple button to return my customer from PayPal back to my site. Please help. Thanks

    paypal redirect
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 27, 2015 at 02:52 PM

    Can you please check and ensure that the "Auto-Return" is enabled in your PayPal account? Here are the steps:

    1.Log in to your Paypal Account

    2.Select "Edit Profile"

    3.Under "Selling Preferences"

    4.Select "Website Payment Preferences"

    5.Note first option - Select "On" - Auto Return for Website Payments

    6.Enter the Return URL where you want your user to be redirected after successful payment.

    7.Click "Save."

    Also You must set your form's thank you page to that URL.

    http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    Hope this will help. Let us know if you need further assistance.