What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    One of my sub users cannot see the form I shared.

    Asked by BeckyRoller on July 27, 2015 at 02:39 PM

    I have 2 sub users: GlobalOpsFinance@projecthope.org and HR@projecthope.org. The HR user cannot see the form I shared, but they have the same viewing rights at GlobalOpsFinance, which is OK.

    Any suggestions?

    Becky

     

    sub users share form sub account
  • Profile Image
    JotForm Support

    Answered by Mike on July 27, 2015 at 03:16 PM

    Thank you for contacting us.

    Please ask the HR user to click on a 'Shared with you' link.

    It should help.

    If you need any further assistance, please let us know. We will be happy to help.